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Building Better Clinical Trials Starts With Better People

20 June 2025
Smiling hospital team

Delivering Good Clinical Trials Starts With Good People

In clinical development, quality isn’t optional – it’s everything! Regulatory scrutiny is intensifying, trial complexity is growing, and the margin for error is razor-thin. Sponsors need more than a vendor. They need a partner who can prove their workforce is not only trained, but truly competent.

Embedding IAOCR’s industry-recognized accreditations into your business operations will elevate your organization to move forward and beyond compliance checklists. Embedding a foundation of verified competence throughout your global teams will deliver measurable value for your organization, your workforce, your clients and, most importantly, clinical trial patients.

From Training to Transformation: A Smarter Way to Assure Quality

There is a critical gap in the way the clinical research industry qualifies staff. Education, training and experience alone do not ensure competence. When quality issues arise in trials, they’re often tied to inconsistent decision-making, inadequate documentation, and/or not following the protocol. To solve this, IAOCR’s performance-based accreditation approach focuses on:

  • Assessing how CRAs perform in real-life trial situations
  • Identifying individual and team-level development needs
  • Creating an evidence-based foundation for quality assurance

In terms of results for your organization, this plays an essential role in:

  • Improving staff retention and engagement, through improved support and the opportunity to gain a valuable Professional Accreditation
  • Improving client satisfaction, because competent workforce perform at a higher level
  • Reducing ineffectiveness and inefficient working, thus reducing resource-related costs
  • Improving quality, by embedding a “right first time” approach that reduces risk and rework
  • Delivering a competitive advantage to help you attract, win and retain new clients

The Results: Value You Can See

Uncovering Hidden Risk Before It Becomes a Problem

Inability to apply to GCP and perform to the required level can often go unnoticed until audits and regulatory inspections start to flag issues. Through detailed, role-specific assessment, critical gaps in knowledge, professionalism, and skills can be identified and targetted development interventions can be delivered to ensure that everyone is fit for purpose before they are assigned to tasks/projects.

Deployed Targeted Solutions, Not Guesswork

With actionable insight, employers can apply focused coaching, line manager support, and targeted upskilling. Resulting in fewer protocol deviations, increased quality of work, and improved workforce and employer confidence and peace of mind.

Strengthened Team Engagement and Performance

Upon passing a IAOCR Accreditation employees achieve Internationally Qualified Professional Status – recognision of their capabilities and professionalism. This results in confident and engaged staff, which feel a sense of pride in themselves and what they do.

Inspection-Ready, Every Time

With auditable, performance-verified competence records, employers demonstrate clear oversight and regulatory readiness. This provides sponsors with added confidence – not only are research workforces performing to a higher level, consistently, but they are also able to evidence a robust approach to competence verification and targeted interventions to address gaps where appropriate.

What This Means for Sponsors

By choosing a partner that invests in IAOCR independent competence verification, sponsors gain:

Sponsor Benefit Verified workforce capability Risk visibility before escalation Better performance & documentation Improved inspections and audits A trusted quality partner

Impact on Trial Quality Fewer errors, faster execution Proactive mitigation, not reactive damage control Improved protocol adherence and oversight Reduced findings, greater confidence Strategic alignment and long-term trial success

A Partner That Proves Its People Are Fit-For-Purpose

Many delivery partners promise high-quality staff, but how many can actually prove it? By integrating performance-based competence assessment into its DNA, employers show what it means to lead in operational excellence. It’s a message that resonates with sponsors – when you choose this delivery partner, you’re choosing one that prioritises:

  • Patient safety
  • Regulatory compliance
  • Data integrity
  • Global consistency
  • Workforce competence

Ready to Elevate Your Next Trial?

Don’t leave the success of your study to assumptions, length of tenure, or a list of training courses attended. Choose a delivery partner that has invested in what will really matter to the delivery of your clinical trial – competent people, proven processes, and a culture of quality!

For an introduction to your next clinical trial partner, contact IAOCR – we can connect you with independently Certified sites and businesses, and employers that proactively accredit their workforce.